Is AI ready to be trusted with your candidates?

July 5, 2025
Richard Barry, CEO

Artificial Intelligence (AI) is changing how we recruit. From resume screening to job description writing, there’s no doubt AI is opening up new ways to streamline hiring and improve the candidate experience. 

But at SnapHire, we believe that with this potential comes responsibility - especially when the data at stake belongs to real people.

We see AI as a powerful assistant, not a replacement for human decision-making. That’s why our approach is deliberately cautious, flexible, and always grounded in privacy and security. In this blog, we’ll unpack some of the most important things HR teams and recruiters need to know about integrating AI in their hiring process. 

1. AI is a tool - not a hiring manager

There’s a common misconception that AI can replace human decision-making. But recruitment is nuanced. CVs don’t tell the whole story, and hiring the right person depends on more than keyword matching or pattern recognition.

The best use of AI is to support recruiters, not replace them. That might mean helping to rank applicants based on criteria you define, or summarising candidate information to speed up shortlisting. But final decisions still need human judgment. At SnapHire, we see AI as a helpful assistant - not an autonomous decision-maker. Our goal is to enhance recruitment processes, not automate human judgment.

2. Bias doesn’t disappear - it can scale

One of the biggest concerns with AI in recruitment is bias. Because many models are trained on historical data, they can reproduce or even amplify existing inequalities. Worse, many AI systems are “black boxes” - they offer no visibility into how decisions are made.

This matters because recruitment decisions can have real-life consequences. If an algorithm ranks a candidate lower based on flawed logic or biased data, the employer is still responsible. If you’re using AI, make sure you can explain how decisions are made - and audit the outcomes regularly.

3. Security risks are no longer theoretical

Feeding unsanitised CV or application data into AI systems - especially third-party or cloud-hosted tools - comes with serious risks. Security researchers have already demonstrated how large language models (LLMs) can be manipulated with malicious prompts (known as prompt injection) to leak sensitive data, produce biased outputs, or act in unintended ways.

In some cases, attackers have used prompt injections to extract personal information or gain access to backend systems -  without the user’s knowledge. Other risks include data exfiltration (where private data is leaked through AI outputs), or models “remembering” sensitive information from previous sessions.

At SnapHire, security and privacy have always been at the core of our platform. Rather than embedding AI directly into our core systems, we’re taking a conservative approach - offering optional integrations through our marketplace. This allows organisations to adopt AI on their own terms, using providers and tools that meet their internal security standards.

If you're thinking about using AI in recruitment, consider:

  • Where is candidate data being processed?
  • How is it being stored?
  • Could it be used to train third-party models?
  • What controls are in place to prevent leakage or misuse?

4. Transparency and accountability still matter

Candidates deserve to know how their data is being used. If AI is involved in ranking, scoring or filtering, there needs to be a clear privacy policy and a way to explain any decisions made.

Recruiters also need a record of what decisions were influenced by AI and why - especially in organisations where hiring practices must be auditable or meet compliance standards. The more automated the system, the more important it is to keep a human in the loop.

5. AI should fit your process - not force a new one

There’s no one-size-fits-all approach to AI in hiring. Some organisations are ready to embrace automation, predictive analytics, and matching algorithms. Others need to move more cautiously, especially in sectors like government or security where privacy is paramount.

The best approach? Choose tools that can integrate into your existing workflow - rather than forcing you to adapt to a new one. Look for platforms that allow you to opt in, configure how AI is used, and maintain control over your data at all times.

SnapHire’s approach is to provide integration points - allowing customers to connect the AI tools they trust, rather than forcing a particular tool or method. This way, organisations can adopt AI at their own pace, based on their risk appetite, industry requirements, and internal policies.

Our final thoughts

AI will continue to evolve, and it’s likely we’ll see more personalised tools emerge - from virtual assistants for recruiters to plugins that improve job descriptions. These innovations have real potential, but only if implemented thoughtfully.

At SnapHire, we’re excited by what AI can offer - but we’re equally committed to protecting the integrity, privacy, and security of recruitment processes. 

If you’re exploring AI in recruitment, stay curious but cautious. Focus on tools that support human decision-making, not replace it. Ask the hard questions about data security, transparency, and accountability. And remember: technology is only as good as the process it supports.

Upgrade to SnapHire

Book a demo and learn why more companies in New Zealand use SnapHire over any other ATS.